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Terms of Service

Last updated: April 23, 2026

1. Acceptance of Terms

By accessing and using the Roxstar Labs website (roxstarlab.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Roxstar Labs LLC provides AI consulting, custom software development, website design, mobile application development, and business operations consulting services. All services are subject to separate engagement agreements.

3. Booking & Payments

When booking a consulting session:

  • Paid consulting sessions are booked through Roxstar Labs' online scheduling and payment flow. A session is considered confirmed once the user completes the booking process, selects an available time, and successful payment is received through the checkout flow, subject to Roxstar Labs' right to reschedule or cancel for availability, operational, or business reasons.
  • Payments for paid sessions and related services are processed through Stripe as part of Roxstar Labs' online booking and payment flow. Roxstar Labs does not store full payment-card details on its own servers.
  • Cancellations must be made at least 24 hours before the scheduled session for a full refund.
  • No-shows will be charged the full session fee.
  • Roxstar Labs reserves the right to reschedule sessions with reasonable notice.

4. Newsletter

By subscribing to our newsletter, you consent to receive periodic emails about AI strategy, business insights, and Roxstar Labs updates. You can unsubscribe at any time using the link provided in each email.

5. AI Chat Assistant

Our AI assistant (Roxie) provides general information and preliminary business assessments. Conversations with Roxie do not constitute professional advice or create a client relationship. Information shared with Roxie may be used to improve our services and follow up with relevant offerings.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Roxstar Labs LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

7. User Conduct

You agree not to:

  • Submit false or misleading information through our forms
  • Attempt to gain unauthorized access to our systems
  • Use our website to transmit harmful or malicious content
  • Interfere with the proper functioning of our website
  • Use automated tools to scrape or collect data from our website

8. Limitation of Liability

Roxstar Labs LLC provides this website and its services “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability is limited to the amount you paid for the specific service giving rise to the claim.

9. Confidentiality

Information shared during consulting sessions is treated as confidential. We will not share your business information with third parties without your consent, except as required by law. Detailed confidentiality terms are covered in individual engagement agreements.

10. Governing Law

These terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes will be resolved in the courts of Ohio.

11. Changes to Terms

We may update these terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

12. Contact

For questions about these terms, contact us at shawn@roxstarlab.com.